Term and Conditions

📝 1. General Information

Squishmallows (“we,” “us,” or “our”) operates the website toysforchilds.com, specializing in premium quality stuffed animals and plush toys. Our products are designed to bring joy and comfort to customers worldwide (excluding certain restricted areas).

👥 2. User Responsibilities

Account Accuracy

When creating an account or making a purchase, you agree to provide accurate and complete information. You’re responsible for maintaining the confidentiality of your account credentials.

Prohibited Activities

You agree not to:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape content or place orders
• Resell our products without authorization
• Misrepresent yourself or provide false information

🧸 3. Product Information

Product Descriptions

We strive to accurately describe all plush pals in our collection, including:

• Squishmallows stuffed animals
• Dinosaur & prehistoric plush
• Fantasy creature plush
• Giant stuffed animals
• And other cuddly companions

Colors may vary slightly due to monitor settings. All measurements are approximate.

Age Recommendations

Most of our plush toys are suitable for all ages, but some larger items may have specific age recommendations noted on their product pages.

💰 4. Ordering & Payment

Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason.

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

🚚 5. Shipping Policy

Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days)

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary.

Customs & Duties

International customers are responsible for any customs fees or import taxes. These are not included in your order total.

🔄 6. Returns & Refunds

Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by proof of purchase

Non-Returnable Items

• Giant Stuffed Animals
• HOT SALE clearance items
• Personalized/custom items
• Items without original packaging

Refund Process

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

©️ 7. Intellectual Property

All content on our website (images, text, designs) is owned by Squishmallows and protected by copyright laws. You may not use our content without written permission.

The Squishmallows name, logo, and product designs are trademarks of our company. Unauthorized use is prohibited.

⚠️ 8. Liability Limitations

Squishmallows shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Minor variations in product color or texture

Our total liability for any claim related to our products shall not exceed the purchase price of the item in question.

📱 9. Privacy Policy

Your privacy is important to us! Please see our separate Privacy Policy for details about how we collect, use, and protect your personal information.

✉️ 10. Contact Information

For any questions about these Terms or your order:

Email: [email protected]
Mail: Squishmallows Customer Care
2191 Ferrell Street, DALLAS, US 26036